Privacy Policy

Introduction

This privacy policy describes how TwikiWeb handles information collected through our website. This policy applies to information collected when you visit our website, contact us through forms, or communicate with us via email or other channels.

This policy is informational and does not constitute legal advice. We recommend consulting with legal professionals for specific guidance regarding data handling practices.

Last updated: January 2026

Information We Collect

When you interact with our website, we may collect various types of information:

Contact Information

When you fill out contact forms or send us inquiries, we collect information you choose to provide, such as your name, email address, phone number, company name, and any message content you submit.

Communication Details

When you communicate with us via email, phone, or other channels, we retain records of those communications, including the content of messages, dates, and related correspondence.

Usage Information

Our hosting and web infrastructure may collect standard web usage information such as IP addresses, browser types, device information, page views, and general navigation patterns. This information is typically collected at the infrastructure level.

How Information Is Used

Information collected through our website is primarily used for the following purposes:

Responding to inquiries and providing information about our services. When you contact us, we use the information provided to understand your requirements and respond appropriately.

Communication and service delivery. We use contact information to communicate with prospective and existing clients regarding projects, proposals, and ongoing service delivery.

Website operation and improvement. Usage information helps us understand how visitors interact with our website and may inform decisions about website improvements and technical maintenance.

Business operations. Information is used in the normal course of business operations, including maintaining records, managing client relationships, and fulfilling service agreements.

Information Sharing

We generally do not share information collected through our website with third parties except in the following circumstances:

With service providers and vendors who assist in operating our website and business. This may include hosting providers, email service providers, and other technical infrastructure providers.

When required by applicable law, regulation, legal process, or governmental request.

In connection with business transactions such as mergers, acquisitions, or asset sales, where information may be transferred as part of the transaction.

With professional advisors such as lawyers, accountants, and consultants in the course of receiving professional services.

Data Security

We implement various measures intended to help maintain the integrity and accessibility of information we collect. These measures may include technical, administrative, and physical practices commonly used in business operations.

However, no method of transmission or storage is entirely without risk. We cannot provide absolute guarantees regarding the prevention of unauthorized access, loss, misuse, or alteration of information. While we work to maintain appropriate measures, users acknowledge that data handling involves inherent risks.

We encourage users to take their own precautions when sharing information online and to use strong passwords and secure communication methods when appropriate.

Data Retention

We retain information for periods we consider necessary for the purposes described in this policy. Retention periods may vary depending on the nature of the information and the purposes for which it is used.

Contact information and communication records are typically retained for as long as needed to provide services, maintain business relationships, and comply with record-keeping practices common in business operations.

Usage information collected by technical infrastructure may be retained according to the retention policies of the service providers involved.

We may retain certain information for longer periods when we believe it is necessary for legitimate business purposes, record-keeping, or as may be required under applicable circumstances.

User Choices and Contact

If you have provided contact information to us and wish to update it, request information about what we have collected, or have other questions or concerns about how your information is handled, you may contact us at:

Email: info@twikiweb.com

We will make reasonable efforts to respond to inquiries in a timely manner. Please note that certain information may need to be retained for legitimate business purposes or as required under applicable circumstances.

For email communications, you may opt out of receiving promotional emails by using the unsubscribe mechanism provided in such emails or by contacting us directly.

Policy Updates

This privacy policy may be updated from time to time to reflect changes in our practices, website functionality, or for other operational, legal, or regulatory reasons.

When we make changes to this policy, we will update the date at the top of the policy. Significant changes may be communicated through a notice on our website or via email to contacts we have on file.

We encourage you to review this policy periodically to stay informed about how we handle information. Continued use of our website after changes are posted indicates acknowledgment of the updated policy.